An Introduction to Operations Management @ FIX University OCW

An Introduction to Operations Management

Christian Terwiesch

This course will teach you how to analyze and improve business processes, be it in services or in manufacturing. You will learn how to improve productivity, how to provide more choice to customers, how to reduce response times, and how to improve quality.

Dear Class,

 This is the moment we have been waiting for. I am happy to let you know that our course “An Introduction to Operations Management” is now LIVE on Coursera! We are still three days from the official launch of class (Monday, September 24). We put the site live today, so that you have some extra time to look around the site, meet some of your fellow students in the discussion forum, check out the syllabus, and maybe even watch a lecture. More specifically, here are some things you might want to do when you get to the site: - Click on "Week 1" (in the navigation bar on the left). There, you can find with detailed instructions for what to do in the first week of class (which, by the way, has no homework!!). I will follow this process for the subsequent five weeks of class as well. - Since there is no homework this week, you can ignore the "Homework Assignments" and "Homework Submission" in the navigation bar for now. Also, I have not yet uploaded the first set of practice problems. - Feel free to come to the Discussion Forum. I have seen in other Coursera courses that the first days of the course tend to be pretty actively used to form study groups and to meet fellow students. - You will also find the official course syllabus in the navigation bar on the left. I will send out an official launch email on Monday. I hope you have a great time in this course! Best Christian