An Introduction to Operations Management
Christian Terwiesch
This course will teach you how to analyze and improve business processes, be it in services or in manufacturing. You will learn how to improve productivity, how to provide more choice to customers, how to reduce response times, and how to improve quality.Announcements
Official Launch of "An Introduction to Operations Management"
Dear Class
This message officially launches our Coursera course “An Introduction to Operations Management”. Welcome! We have a lot of work ahead of us and so let’s roll up the sleeves and get to work.
Here is what you should get done this week:
- Click on "Week 1" (in the navigation bar on the left). There, you can find with detailed instructions for what to do in the first week of class.
- Make yourself familiar with the site – we are just a couple of hours after launch, so many more things will be coming up. Since there is no homework this week, you can ignore the "Homework Assignments" and "Homework Submission" in the navigation bar for now. Over the next days, I will upload some practice problems, the slides for the first module, excel files, and other content.
- Feel free to come to the Discussion Forum. Meet fellow students and get engaged in class. In the prelaunch time (Friday until today), the forum had brought some technical issues with the video lectures to our attention. These are fixed now.
I hope you have a great time in this course! Let’s get started.
Best
Christian
This message officially launches our Coursera course “An Introduction to Operations Management”. Welcome! We have a lot of work ahead of us and so let’s roll up the sleeves and get to work.
Here is what you should get done this week:
- Click on "Week 1" (in the navigation bar on the left). There, you can find with detailed instructions for what to do in the first week of class.
- Make yourself familiar with the site – we are just a couple of hours after launch, so many more things will be coming up. Since there is no homework this week, you can ignore the "Homework Assignments" and "Homework Submission" in the navigation bar for now. Over the next days, I will upload some practice problems, the slides for the first module, excel files, and other content.
- Feel free to come to the Discussion Forum. Meet fellow students and get engaged in class. In the prelaunch time (Friday until today), the forum had brought some technical issues with the video lectures to our attention. These are fixed now.
I hope you have a great time in this course! Let’s get started.
Best
Christian
Mon 24 Sep 2012 3:42:00 AM PDT
Site is Live
Dear Class
This is the moment we have been waiting for. I am happy to let you know that our course “An Introduction to Operations Management” is now LIVE on Coursera! We are still three days from the official launch of class (Monday, September 24). We put the site live today, so that you have some extra time to look around the site, meet some of your fellow students in the discussion forum, check out the syllabus, and maybe even watch a lecture.
More specifically, here are some things you might want to do when you get to the site:
- Click on "Week 1" (in the navigation bar on the left). There, you can find with detailed instructions for what to do in the first week of class (which, by the way, has no homework!!). I will follow this process for the subsequent five weeks of class as well.
- Since there is no homework this week, you can ignore the "Homework Assignments" and "Homework Submission" in the navigation bar for now. Also, I have not yet uploaded the first set of practice problems.
- Feel free to come to the Discussion Forum. I have seen in other Coursera courses that the first days of the course tend to be pretty actively used to form study groups and to meet fellow students.
- You will also find the official course syllabus in the navigation bar on the left.
I will send out an official launch email on Monday. I hope you have a great time in this course!
Best
Christian
This is the moment we have been waiting for. I am happy to let you know that our course “An Introduction to Operations Management” is now LIVE on Coursera! We are still three days from the official launch of class (Monday, September 24). We put the site live today, so that you have some extra time to look around the site, meet some of your fellow students in the discussion forum, check out the syllabus, and maybe even watch a lecture.
More specifically, here are some things you might want to do when you get to the site:
- Click on "Week 1" (in the navigation bar on the left). There, you can find with detailed instructions for what to do in the first week of class (which, by the way, has no homework!!). I will follow this process for the subsequent five weeks of class as well.
- Since there is no homework this week, you can ignore the "Homework Assignments" and "Homework Submission" in the navigation bar for now. Also, I have not yet uploaded the first set of practice problems.
- Feel free to come to the Discussion Forum. I have seen in other Coursera courses that the first days of the course tend to be pretty actively used to form study groups and to meet fellow students.
- You will also find the official course syllabus in the navigation bar on the left.
I will send out an official launch email on Monday. I hope you have a great time in this course!
Best
Christian
Fri 21 Sep 2012 11:44:00 AM PDT
Welcome to Class
Welcome to my Coursera Course “An Introduction to Operations Management”. We are still a couple of days away from our first day of class (Monday, September 24), but we might as well get used to the thought that the course will start soon.
So, here are a couple of administrative announcements:
- The course has five modules, a short introduction, and a short conclusion. This content will be made available to you over the next six weeks. At the end of each module, there is a mandatory homework assignment.
- The textbook “Matching Supply with Demand, An Introduction to Operations Management” that I wrote together with my colleague Gerard Cachon is useful, yet entirely optional. All content of the course will be available online.
- We currently have close to 60,000 students enrolled in this course. Please forgive me that I cannot respond to email questions or comments (this would make for a fun homework assignment: “imagine that 1% of the students send in an email each day and that it takes 2 minutes per email to write a response”…)
- The course will go live, as planned, on Monday next week
I look forward to the start of the course.
Christian
So, here are a couple of administrative announcements:
- The course has five modules, a short introduction, and a short conclusion. This content will be made available to you over the next six weeks. At the end of each module, there is a mandatory homework assignment.
- The textbook “Matching Supply with Demand, An Introduction to Operations Management” that I wrote together with my colleague Gerard Cachon is useful, yet entirely optional. All content of the course will be available online.
- We currently have close to 60,000 students enrolled in this course. Please forgive me that I cannot respond to email questions or comments (this would make for a fun homework assignment: “imagine that 1% of the students send in an email each day and that it takes 2 minutes per email to write a response”…)
- The course will go live, as planned, on Monday next week
I look forward to the start of the course.
Christian
Tue 18 Sep 2012 7:14:00 AM PDT
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